Other Work

With a background in design strategy, and education, I have spent much of my career working with and empowering students, educators, and start-ups. The following are a few examples of my prior work experience.

Strategy

Richland 2

Challenge
Guide educators as they develop and launch programs intended to improve their schools.

Skills
Facilitation & Coaching
Strategy & Business

Over the course of a school year, I led an innovation incubator for teachers and administrators in the Richland 2 School District in Columbia, South Carolina. The participants identified areas for growth in their schools, generated ideas in which to address those areas, and ultimately developed solutions that were implemented in their respective schools.

Outcomes

1. Facilitated workshops with teachers to introduce them to the design process and empowered them to use it with their students

2. Worked with teachers to define opportunities and generate ideas

3. Coached the educators as they built, tested, and launched their ideas

Facilitation

Library Facilitation

Challenge
How might service design transform school libraries into interactive and collaborative spaces?

Skills
Facilitation & Coaching
Service Design

I facilitated a workshop for 25+ librarians from around California on craft a memorable service experience and create spaces that afford creative learning, collaboration, and social interaction.

Outcomes

1. Introduced the principles of human-centered and service design

2. The librarians developed journey maps documenting the current student experience in their libraries

3. Each librarian developed a series of steps they could implement to improve the student experience in their library

Program Development

Off the Grid

Challenge
How might aspiring business owners learn how to build and sustain a mobile food business?

Skills
Facilitation & Coaching
Service Design
Strategy & Business

Through a series of workshops and reports, I helped Off the Grid, a mobile food company in San Francisco, develop a training program for incoming employees and define the roadmap for an incubator for aspiring food truck vendors.

Outcomes

1. Uncovered the specific project needs and opportunities

2. Synthesized and defined the appropriate approach for each project  

3. Created strategic briefs outlining each particular program